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Customer engineer : ウィキペディア英語版 | Customer engineer A Customer Engineer (CE) is a person whose primary job scope is to provide a service to customers who has signed a contract with the company. Originally, the term was used by IBM, but now Customer Engineer is also being used by other companies. ==About== Customer engineers are also referred to as customer support engineers. Most customer engineers provide corporate technical assistance which includes debugging mainframe computers and developing outdated products. Customer engineers need to keep up to date on the latest technical developments in their company's customers. Part of their job description requires servicing special equipment that has broken down or seemingly run its course. Many of the engineers are asked to repair specific equipment and others focus on just helping clients. The role of customer engineer has spread to other companies in different industries such as technology, aviation, and telecommunications. Customer engineers are in charge of repairing large-scale networking problems.〔(【引用サイトリンク】url=http://www.wisegeek.com/what-does-a-customer-engineer-do.htm )〕
抄文引用元・出典: フリー百科事典『 ウィキペディア(Wikipedia)』 ■ウィキペディアで「Customer engineer」の詳細全文を読む
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